Terms & Conditions

1. Definitions

"Company", "we", "us", and "our" refer to PRAUXE ATELIER PRIVATE LIMITED.

"PRAUXE" refers to the brand and online retail platform operated by PRAUXE ATELIER PRIVATE LIMITED.

"User", "you", or "customer" refers to any person accessing the PRAUXE website, creating an account, or purchasing products from the platform.

2. Website Use & Eligibility

You agree to use the PRAUXE website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the platform.

• You must provide accurate information when creating an account or placing an order.
• You are responsible for maintaining the security of your account credentials.
• You must not attempt unauthorized access to the website or its systems.
• You must not use the website for fraudulent, unlawful, or abusive activity.

3. Products & Availability

• All products are subject to availability.
• Product colors and appearance may vary depending on screen settings and device displays.
• Product specifications may be updated when reasonably necessary.
• Prices and availability may change without prior notice.
• Product availability is confirmed only after order acceptance.

4. Orders & Acceptance

Placing an order constitutes a request to purchase the selected products. An order is subject to payment authorization, inventory availability, pricing accuracy, and final acceptance by PRAUXE.

• Orders may be cancelled if payment authorization fails.
• Orders may be cancelled because of inventory or product availability issues.
• Orders may be cancelled where a material pricing or listing error is identified.
• Customers will be notified if an accepted order cannot be fulfilled.

5. Pricing & Payments

Prices displayed on the website are stated in Indian Rupees (INR), unless otherwise specified. Applicable taxes, shipping charges, or promotional adjustments will be displayed where relevant during checkout.

• Credit and debit cards may be accepted.
• UPI and supported online payment methods may be accepted.
• Net banking may be available through supported payment providers.
• Cash on Delivery may be available for eligible orders and locations.

Payments may be processed by secure third-party payment providers. PRAUXE does not intentionally store complete payment card credentials when payment processing is handled by the payment provider.

6. Shipping, Returns & Exchanges

Shipping, returns, exchanges, refunds, and delivery matters are governed by the respective policies published on the PRAUXE website. Customers should review those policies before placing an order.

7. Intellectual Property

All website content, including the PRAUXE name and branding, logos, product imagery, photographs, graphics, designs, written content, layouts, and software, is owned by or licensed to PRAUXE ATELIER PRIVATE LIMITED unless otherwise stated.

• Content may not be copied or reproduced without prior written permission.
• Commercial use of PRAUXE content without authorization is prohibited.
• Nothing on this website grants a transfer of intellectual property rights.

8. Third-Party Services & Links

PRAUXE may use third-party services for payment processing, analytics, communication, authentication, advertising, shipping, and other operational purposes. The availability and use of such services may be subject to the terms and policies of the respective providers.

The website may also contain links to external websites. PRAUXE is not responsible for the content, security, or policies of third-party websites.

9. Privacy & Personal Information

Your use of the PRAUXE platform is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and disclosed in connection with our services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, PRAUXE shall not be liable for indirect, incidental, special, or consequential losses arising from use of the website or inability to access the platform.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

11. Suspension & Termination

PRAUXE may suspend or terminate access to an account or website feature where reasonably necessary to protect the platform, prevent fraud or misuse, comply with legal obligations, or address violations of these Terms.

12. Changes to These Terms

PRAUXE may update these Terms from time to time to reflect changes in products, services, operations, technology, or applicable requirements. The latest version will be published on this page with an updated effective date.

13. Governing Law & Jurisdiction

These Terms are governed by the laws applicable in India. Subject to applicable law and consumer rights, disputes shall be subject to the jurisdiction of the courts of Gurugram, Haryana.