Support Center
Frequently Asked Questions
Find answers about PRAUXE men's clothing, shipping, sizing, returns, exchanges and premium garment construction.
Quick Answers
- • 3-7 Days Domestic Shipping
- • 7-Day Return Policy
- • Limited Men's Drops
- • Secure Payment Processing
01 Delivery & Logistics
Standard delivery takes 3–7 business days. Once dispatched, you will receive a tracking link via email and SMS to monitor your shipment's journey.
Currently, we ship exclusively within India. We are refining our logistics to offer global delivery in the near future.
02 Returns & Exchanges
We offer a 7-day return policy. Items must be unworn, unwashed, and in their original packaging with tags intact.
Initiate an exchange through your account dashboard. Once we receive your original item and it passes inspection, we will dispatch the requested size.
03 Payments & Promos
We accept all major Credit/Debit cards, UPI, and popular mobile wallets. All transactions are secured with 128-bit encryption.
Codes are case-sensitive and often restricted to one use per customer. Please ensure the code hasn't expired or check if it applies only to specific collections.
04 Products & Quality
To maintain exclusivity, most of our limited men's essentials are never restocked. We recommend signing up for notifications to secure your pieces during a launch.
05 My Account
Log in to your account and navigate to the Orders tab. Here you can view past purchases, current statuses, and download invoices.
Personalized Assistance
If you have further questions, our support concierge is available.
Available Monday — Saturday, 10 AM to 7 PM IST
Gurugram, Haryana, India
[email protected]